If you are already an MSP and would like to be contacted pertaining to our vulnerability assessment services, please fill out the form below.
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Any use of this website is on your own accord.
Notification of Changes to This Policy. Arrakis Consulting is continually improving and adding new functionality and features to its websites and improving and adding to our existing products, services, and programs. Because of these ongoing changes, changes in the law, and the changing nature of technology, Arrakis Consulting data practices will change from time to time. If,or when, our data practices change, Arrakis Consulting will post the changes on our websites to notify you of the changes. We encourage you to check this page frequently. This policy was last updated in April, 2017.
Personal Data Collected Through ArrakisConsulting.com. Other than cookies, as described below, the only personal data Arrakis Consulting currently collects through its websites is the information you voluntarily give us when you use our sites. Your submission of any data is approval for Arrakis to retain, store, and process that data within ethical limits.
For example, you may use this site to contact Arrakis Consulting with questions and comments. When you fill out a form on our websites, you may provide your name and other contact information, including your company's name, your e-mail address, and your mailing address or the mailing address of your company or other personal information. If you do not wish to fill out all of the information on the form you are not required to do so. Most of our registration forms require only your name and e-mail address. When you submit information to us through ArrakisConsulting.com, you will receive a confirmation e-mail if you enter a valid e-mail address.
Use of Personal Data Collected Through ArrakisConsulting.com. Arrakis Consulting uses the personal data information you provide to answer your question or resolve your problem. Arrakis Consulting and our affiliates also use this information to help us improve the content and functionality of our websites, to better understand our customers and markets, and to improve our products and services. Arrakis Consulting and our affiliates may use this information to contact you in the future to tell you about products or services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to "opt-out" of receiving future communications. Similarly, we may provide "subscription" e-mail services, either directly or through affiliates, which enable you to receive current news about Arrakis Consulting products or related medical conditions and procedures. For all such services, we will provide an opportunity to "opt-out" of, or cancel, the subscription.
Personal or Company Financial Information. Arrakis processes credit card payments via stripe.com and does not retain any credit card data from any client.
Anonymous Data Collected Through ArrakisConsulting.com. In addition to the information you provide when you use our websites, Arrakis Consulting uses technology to collect anonymous information about the use of our websites. For example, we use technology to track how many visitors access our websites, the date and time of their visit, the length of their stay, and which pages they view. We also use technology to determine which web browsers our visitors use and the address from which they accessed our sites (for example, if they connected to a Arrakis Consulting website by clicking on one of our banner ads).
This technology does not identify you personally. It simply enables us to compile statistics about our visitors and their use of our sites. Arrakis Consulting and our affiliates use this anonymous data and share it with third parties to improve the content and functionality of our websites, to better understand our customers and markets, and to improve our products and services.
While no method of data transmission is guaranteed against unlawful third party interception or other misuse, Arrakis Consulting uses commercially reasonable efforts to ensure protection of your data including industry-standard encryption and offline security methods in our physical facilities.
Children. Arrakis Consulting does not knowingly collect personal data from children under the age of eighteen. If you are under eighteen, please do not give us any personal data. If you have reason to believe that a child has provided personal data to Arrakis Consulting, please contact us, and we will try to delete that information from our databases.
Our Company Security Posture
Arrakis is uniquely positioned, intentionally, in that we do not collect, store, or process any sensitive company information for ourselves, or our customers, on our own infrastructure. Additionally, under no circumstances, do we ever collect, store, or process any sensitive data relating to the clients of our customers with exception to information discovered as a part of a penetration testing engagement.
All technical work that we perform for clients is through a VPN, and then into a virtual bastion box, in order to protect our customers and refrain from accidentally collecting content that could be viewed as sensitive or placed under the responsibility of Arrakis. Alternatively, some customers elect to provide a customer owned laptop which all work can also be performed on.
Our internal cloud sharing environment is on Box.com (whom we are a reseller for) with additional layered encryption through technology from another 3rd party that prevents Box.com personnel from seeing our data. This additional layered encryption also is replicated to data found on our laptops. Where possible, all physical devices have hardware encryption and have Mobile Device Management (MDM) technology installed with centralized anti-virus. Using this model provides for transparent layered encryption, that is replicated through reliable cloud technology, with very low risk should a laptop or mobile device be compromised or stolen.
Our email and internal collaboration is via Microsoft O365.
For work involving international travel, Arrakis has a tiered VPN solution that protects Arrakis from foreign governments from intercepting the traffic.
Arrakis has no physical infrastructure resources such as servers, routers, firewalls, etc… and any device that acts in such a manner is through either Amazon or Microsoft for redundancy and an extreme low amount of human effort to manage.
Upon separating from a client, Arrakis deletes any data that we are not legally obligated to retain that doesn't have a connection to future business with the client or isn't in the best interests of Arrakis to retain.
In a general sense, any technology that Arrakis recommends is very likely to be implemented by Arrakis as a working example. Essentially, we eat our own dogfood.
By using this model, Arrakis is fairly immune from most regulatory environments such as GDPR, CCPA, or anything similar involving privacy or the protection of data that could be federally or internationally regulated.
Regardless, as a consulting company that supports various federal, state, and local entities, Arrakis has appropriate administrative controls (policies, standards, and procedures) and technology configured in such a way to comply CMMC, NIST800-53, and NIST800-171.
Before Arrakis is a party to any confidential information, Arrakis insists on a mutual non-disclosure to be fully executed.
Should you have a security concern, please email [email protected]_arrakisconsulting.com
Should you have a privacy concern, please email [email protected]_arrakisconsulting.com
Last Updated: April 2021
1. THIS IS AN AGREEMENT BETWEEN YOU AND ARRAKIS CONSULTING
This is an agreement ("Agreement") between you and Arrakis Consulting (or, if applicable based on where you live, one of its affiliates) ("Arrakis Consulting"). This Agreement governs your use of any Web site or Web page operated by Arrakis Consulting (each, a "Arrakis Consulting Web Site," and collectively, the "Arrakis Consulting Web Sites"). You represent that you are at least 18 years of age and have attained the age of majority in the province, state or country in which you reside, and any information that you submit is correct. ARRAKIS CONSULTING OFFERS THE ARRAKIS CONSULTING WEB SITES TO YOU CONDITIONED ON YOUR ACCEPTANCE WITHOUT MODIFICATION OF THIS AGREEMENT. YOUR USE OF THE ARRAKIS CONSULTING WEB SITES CONSTITUTES YOUR ACCEPTANCE OF THIS AGREEMENT. THIS AGREEMENT CONTAINS DISCLAIMERS OF WARRANTIES AND LIABILITY (See Sections 9, 10, and 11); AND AN EXCLUSIVE REMEDY (See Section 10). THESE PROVISIONS FORM AN ESSENTIAL BASIS OF OUR BARGAIN.
2. HOW ARRAKIS CONSULTING MAY MODIFY THIS AGREEMENT
Arrakis Consulting reserves the right to change the terms, conditions, and notices under which it offers the Arrakis Consulting Web Sites, including any charges associated with the use of the Arrakis Consulting Web Sites. You are responsible for regularly reviewing these terms, conditions and notices, and any additional terms posted on any Arrakis Consulting Web Site. Your continued use of the Arrakis Consulting Web Sites after the effective date of such changes constitutes your acceptance of and agreement to such changes.
3. ADDITIONAL TERMS
Any Arrakis Consulting Web Site may itself contain additional terms (for example, codes of conduct or guidelines) that further govern use of that Arrakis Consulting Web Site, including without limitation, particular features or offers (for example, sweepstakes). If any terms contained in this Agreement conflict with any terms contained within a Arrakis Consulting Web Site, then the terms in this Agreement shall control.
4. NO COMMERCIAL, UNLAWFUL OR HARMFUL USE OF THE ARRAKIS CONSULTING WEB SITES
The Arrakis Consulting Web Sites are only for your personal use. You will not use the Arrakis Consulting Web Sites for commercial purposes without written agreement from Arrakis. You will not use the Arrakis Consulting Web Sites in any way that is unlawful, or harms Arrakis Consulting, its affiliates, resellers, distributors, service providers and/or suppliers (each, an "Arrakis Consulting Party" and collectively, the "Arrakis Consulting Parties") or any customer of a Arrakis Consulting Party, as determined in Arrakis Consulting sole discretion. Arrakis Consulting may tell you about certain specific harmful uses in a code of conduct or other notices available through a Arrakis Consulting Web Site, but has no obligation to do so. You may not use the Arrakis Consulting Web Sites in any way that breaches any code of conduct, policy or other notice applicable to the Arrakis Consulting Web Sites. Without limiting the generality of this section, you may not use the Arrakis Consulting Web Sites in any manner that could damage, disable, overburden, or impair any Arrakis Consulting Web Site (or the network(s) connected to any Arrakis Consulting Web Site) or interfere with any other party's use and enjoyment of the Arrakis Consulting Web Sites.
5. SPAM IS PROHIBITED AND CAUSES DAMAGE; SPAM FILTERING TECHNOLOGY
Without limiting the generality of Section 4, you will not use the Arrakis Consulting Web Sites to transmit, either directly or indirectly, any unsolicited bulk e-mail or unsolicited commercial e-mail. You will not use the Arrakis Consulting Web Sites in any way that violates the Arrakis Consulting Anti-Spam Policy. A breach of any part of the Anti-Spam Policy is a breach of this Agreement. Arrakis Consulting may use filtering technology or other measures in its efforts to stop unsolicited bulk e-mail and unsolicited commercial e-mail, and if your use of the Arrakis Consulting Web Sites includes e-mail related services, then such filtering technology or other measures may block, either temporarily or permanently, some e- mail sent to you through the Arrakis Consulting Web Sites even if such e-mail does not violate the Anti- Spam Policy.
6. MATERIALS YOU POST OR PROVIDE; COMMUNICATIONS MONITORING
For materials you post or otherwise provide to Arrakis Consulting related to the Arrakis Consulting Web Sites (a "Submission") or any social media presence of Arrakis Consulting, you grant Arrakis Consulting permission to (1) use, copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, modify, translate and reformat your Submission, each in connection with the Arrakis Consulting Web Sites, and (2) sublicense these rights, to the maximum extent permitted by applicable law. Arrakis Consulting will not pay you for your Submission. Arrakis Consulting may remove your Submission at any time. For each Submission, you represent that you have all rights necessary for you to make the grants in this section. To the maximum extent permitted by applicable law, Arrakis Consulting may monitor your e-mail, or other electronic communications and may disclose such information in the event it has a good faith reason to believe it is necessary for purposes of ensuring your compliance with this Agreement, and protecting the rights, property, and interests of the Arrakis Consulting Parties or any customer of a Arrakis Consulting Party.
Your use of any software associated with the Arrakis Consulting Web Sites will be governed by the terms and conditions of the end user license agreement ("EULA") accompanying such software.
8. INFORMATION AVAILABLE FROM THE ARRAKIS CONSULTING WEB SITES
Arrakis Consulting and its suppliers do not warrant or guarantee the accuracy or timeliness of any information available from the Arrakis Consulting Web Sites, even if such information appears in any e- mail, pager, cell phone or other alerts available through the Arrakis Consulting Web Sites. Nothing contained in the Arrakis Consulting Web Sites is intended to constitute professional advice.
9. ARRAKIS CONSULTING , INC. MAKES NO WARRANTY
ARRAKIS CONSULTING PROVIDES THE ARRAKIS CONSULTING WEB SITES "AS IS," "WITH ALL FAULTS" AND "AS AVAILABLE," AND THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT IS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE ARRAKIS CONSULTING PARTIES MAKE NO REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED. THE ARRAKIS CONSULTING PARTIES DISCLAIM ANY AND ALL WARRANTIES OR CONDITIONS, EXPRESS, STATUTORY AND IMPLIED, INCLUDING WITHOUT LIMITATION (1) WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, ACCURACY, TITLE, QUIET ENJOYMENT, NO ENCUMBRANCES, NO LIENS AND NON-INFRINGEMENT, (2) WARRANTIES OR CONDITIONS ARISING THROUGH COURSE OF DEALING OR USAGE OF TRADE, AND (3) WARRANTIES OR CONDITIONS THAT ACCESS TO OR USE OF THE ARRAKIS CONSULTING WEB SITES WILL BE UNINTERRUPTED OR ERROR-FREE. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE FACE OF THIS AGREEMENT.
10. LIABILITY LIMITATION; YOUR EXCLUSIVE REMEDY
IN NO EVENT WILL ARRAKIS CONSULTING BE LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES ARISING OUT OF, BASED ON, OR RESULTING FROM THIS AGREEMENT OR YOUR USE OF THE ARRAKIS CONSULTING WEB SITES, EVEN IF SUCH ARRAKIS CONSULTING HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE EXCLUSION OF DAMAGES UNDER SECTION 10 IS INDEPENDENT OF YOUR EXCLUSIVE REMEDY AND SURVIVES IN THE EVENT SUCH REMEDY FAILS OF ITS ESSENTIAL PURPOSE OR IS OTHERWISE DEEMED UNENFORCEABLE. THESE LIMITATIONS AND EXCLUSIONS APPLY WITHOUT REGARD TO WHETHER THE DAMAGES ARISE FROM (1) BREACH OF CONTRACT, (2) BREACH OF WARRANTY, (3) NEGLIGENCE, OR (4) ANY OTHER CAUSE OF ACTION, TO THE EXTENT SUCH EXCLUSION AND LIMITATIONS ARE NOT PROHIBITED BY APPLICABLE LAW. IF YOU ARE DISSATISFIED WITH THE ARRAKIS CONSULTING WEB SITES, YOU DO NOT AGREE WITH ANY PART OF THIS AGREEMENT, OR YOU HAVE ANY OTHER DISPUTE OR CLAIM WITH OR AGAINST ANY ARRAKIS CONSULTING PARTY WITH RESPECT TO THIS AGREEMENT OR THE ARRAKIS CONSULTING WEB SITES, THEN YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE ARRAKIS CONSULTING WEB SITES.
11. CHANGES TO THE ARRAKIS CONSULTING WEB SITES; ADDITIONAL LIABILITY LIMITATION
THE ARRAKIS CONSULTING MAY CHANGE THE ARRAKIS CONSULTING WEB SITES OR DELETE FEATURES IN ANY WAY, AT ANY TIME AND FOR ANY REASON. As you use the Arrakis Consulting Web Sites, you should expect to receive, access or use information, materials, graphics, software, data and content (collectively, "Content") originated by Arrakis Consulting and persons other than Arrakis Consulting (any such person is referred to as a "Third Party"). WITHOUT LIMITING THE GENERALITY OF SECTIONS 9 AND 10, YOU ACKNOWLEDGE AND AGREE THAT THE ARRAKIS CONSULTING IS NOT RESPONSIBLE OR LIABLE FOR (1) ANY CONTENT, INCLUDING WITHOUT LIMITATION, ANY INFRINGING, INACCURATE, OBSCENE, INDECENT, THREATENING, OFFENSIVE, DEFAMATORY, TORTIOUS, OR ILLEGAL CONTENT, OR (2) ANY THIRD PARTY CONDUCT, TRANSMISSIONS OR DATA. IN ADDITION, WITHOUT LIMITING THE GENERALITY OF SECTIONS 9 AND 10, YOU ACKNOWLEDGE AND AGREE THAT ARRAKIS CONSULTING IS NOT RESPONSIBLE OR LIABLE FOR (1) ANY VIRUSES OR OTHER DISABLING FEATURES THAT AFFECT YOUR ACCESS TO OR USE OF THE ARRAKIS CONSULTING WEB SITES, (2) ANY INCOMPATIBILITY BETWEEN THE ARRAKIS CONSULTING WEB SITES AND OTHER WEB SITES, SERVICES, SOFTWARE AND HARDWARE, (3) ANY DELAYS OR FAILURES YOU MAY EXPERIENCE IN INITIATING, CONDUCTING OR COMPLETING ANY TRANSMISSIONS OR TRANSACTIONS IN CONNECTION WITH THE ARRAKIS CONSULTING WEB SITES IN AN ACCURATE OR TIMELY MANNER, OR (4) ANY DAMAGES OR COSTS OF ANY TYPE ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF ANY SERVICES AVAILABLE FROM THIRD PARTIES THOUGH LINKS CONTAINED ON THE ARRAKIS CONSULTING WEB SITES. THE LIMITATIONS, EXCLUSIONS AND DISCLAIMERS IN SECTIONS 9, 10 AND 11 OF THIS AGREEMENT APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND ARE NOT INTENDED TO DEPRIVE YOU OF ANY MANDATORY PROTECTIONS PROVIDED TO YOU UNDER APPLICABLE LAW.
12. TERMINATION; ACCESS RESTRICTION
Arrakis Consulting may terminate this Agreement, or terminate or suspend your access to the Arrakis Consulting Web Sites at any time, with or without cause, with or without notice. Upon such termination or suspension, your right to use the Arrakis Consulting Web Sites will immediately cease. UPON SUCH TERMINATION OR SUSPENSION, ANY INFORMATION YOU HAVE STORED ON THE ARRAKIS CONSULTING WEB SITES MAY NOT BE RETRIEVED LATER.
13. CHOICE OF LAW AND LOCATION FOR RESOLVING DISPUTES
If this Agreement is with Arrakis Consulting claims for enforcement, breach or violation of duties or rights under this Agreement will be adjudicated under the laws of the State of Arizona, without reference to conflict of laws principles. If this Agreement is with a Arrakis Consulting affiliate, claims for enforcement, breach or violation of duties or rights under this Agreement will be adjudicated under the laws of the place of in for such Arrakis Consulting affiliate, without reference to conflict of laws principles. All other claims, including, without limitation, claims under or for violation of consumer protection laws, unfair competition laws, and in tort, will be adjudicated under the laws of your state of residence in the United States, or, if you reside outside the United States, under the laws of the country to which the subject Arrakis Consulting Web Sites are directed. If this Agreement is with a Arrakis Consulting affiliate, you hereby consent to the exclusive jurisdiction and venue of the courts located in the place of in for such Arrakis Consulting affiliate in all disputes arising out of or relating to the use of the Arrakis Consulting Web Sites.
14. INTERPRETING THE AGREEMENT; ASSIGNMENT
If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of this Agreement will continue in effect. Arrakis Consulting may assign this Agreement, in whole or in part, at any time with or without notice to you. You may not assign this Agreement, or assign, transfer or sublicense your rights, if any, in the Arrakis Consulting Web Sites. Except as expressly stated herein, this Agreement constitutes the entire agreement between you and Arrakis Consulting with respect to the Arrakis Consulting Web Sites and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Arrakis Consulting with respect to the Arrakis Consulting Web Sites. The section titles in the Agreement are solely used for the convenience of the parties and have no legal or contractual significance.
15. YOU HAVE LIMITED TIME TO BRING YOUR CLAIM
YOU AND ARRAKIS CONSULTING AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE ARRAKIS CONSULTING WEB SITES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.
16. COPYRIGHT AND TRADEMARK NOTICES; OTHER ACKNOWLEDGEMENTS
All contents of the Arrakis Consulting Web Sites are Copyright © 2017 Arrakis Consulting , Inc. and/or its suppliers. Arrakis Consulting, Arrakis Consulting logo (white and red triangle piece, found at the bottom of this document), and/or other Arrakis Consulting products and services referenced herein may also be either trademarks or registered trademarks of Arrakis Consulting in the United States and/or other countries. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. The example companies, organizations, products, domain names, e-mail addresses, logos, people, places and events depicted herein are fictitious. No association with any real company, organization, product, domain name, e-mail address, logo, person, places or events is intended or should be inferred. Any rights not expressly granted herein are reserved. Certain software used in certain Arrakis Consulting Web Sites servers is based in part on the work of the Independent JPEG Group. Copyright © 1991 -1996 Thomas G. Lane. All rights reserved.
17. NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT
Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement should be sent to Service Provider's Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE.
18. Any other company or corporation and their respective logos are registered trademarks for those companies and their affiliates. Arrakis Consulting is not partnered or endorsed or supported or affiliated with any company displayed on the Arrakis Consulting Internet website or any of Arrakis Consulting's subordinate companies.
19. Arrakis Consulting makes no warranty either express or implied for any information or program you may see or download from our Internet website. You use this website and anything located or linked to or from this website at your own risk.
20. Arrakis Consulting reserves the right to refuse service to anyone based on information learned while doing a company background check or based on information learned while in the conduct of doing business that is detrimental to the best interest of Arrakis Consulting or it's employees or officers or subcontractors.
21. Any hardware or equipment of any kind is non-returnable under most circumstances and will require a 100% prepayment. Should a return be approved, there is a 50% restocking fee. Shipping and handling is nonrefundable under all situations.
21. FOR INFORMATION REGARDING THE ARRAKISCONSULTING.COM PRIVACY STATEMENT CLICK HERE.
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