Arrakis offers numerous services to help MSPs and MSSPs better support their clients and do so more safely, while also reducing risk to their clients and to the MSPs and MSSPs themselves.

It's not uncommon at all for an MSP/MSSP to offer high-end quality service yet not know the "why" behind the importance of the service they are offering.  This places an unknown risk on the MSP/MSSP and their client, because the client believes the MSP/MSSP has "got it covered" for whatever task needs to be done and fully understands "why" it is required.

Another high risk is "over-promising" by the MSP/MSSP, which leads the client to expect a level of service that the MSP/MSSP does not deliver.  This is often the result of zealous salespeople who do not understand the effort that goes into the service being provided, and there are numerous lawsuits related to this.

While numerous other situations could be discussed, an important one to remember is also the level of training and certifications held by personnel working for the MSP/MSSP.  Some regulatory environments require a minimum set of certifications, and some audits require the IT or support personnel to demonstrate mastery of a support task.  Untrained and uncertified personnel can pose a risk to the MSP/MSSP and the client themselves, and increase remediation costs.

Expand your offerings by subcontracting Arrakis Consulting to help support your clients.

How Arrakis Consulting can help:
- Staff augmentation - We have certified and experienced persons who can support your initiatives and work in a consultative role to support you.  You handle the technical MSP/MSSP stuff, and we'll serve as the high-level subject-matter expert to support your activities.
   - CISO (Chief Information Security Officer) as a service
   - CPO (Chief Privacy Officer) as a service
   - CRO (Chief Risk Officer) as a service
   - CCO (Chief Compliance Officer) as a service
   - DPO (Data Protection Officer) as a service
   - Technical staff residency (network architects/engineers, network admins., security architects/engineers, LAN techs, etc...)
- Administrative Functions - For the services that you can't offer, or don't want to offer, subcontract that role to us.  We'll work on your behalf to get the client what they need.
   - Contract Negotiations
   - Vendor Management
   - Vendor Due Diligence
   - Disaster Recovery and Business Continuity planning and exercises
   - Internal Audit
   - Incident Response Exercises
   - Improvement of Cybersecurity Maturity Model implementations 
   - Creation and support of long-term plans and models for growth with less risk
   - Project Management
   - Training
   - Security Architecture and Design
   - Cloud Migrations
   - Network Engineering
   - Network Administration